Professional Distributor Product Guide

M1 Performance Groups and Performance Groups Plus

Shop Management 101
Mitchell 1 now provides M1 Performance Groups and Performance Groups Plus workshops designed to help shop owners transition from vehicle-repair to customer-oriented approaches that focus on selling maintenance. Both packages feature:

• 6 business workshops delivered monthly via Internet and phone conference calls.
• Automated business diagnostic reports.
• Member discussion forums.
• Quarterly business management e-newsletters.
  The Plus package features:
• Professionally facilitated monthly group meetings via Internet and phone conference calls.
• A group website to compare key performance indicators with other members.
• The annual M1 Performance Group user's face-to-face meeting.